Going in feet first...
A London based professional Society had ordered a system
and customised software primarily to handle their membership
database. Unhappy with the progress of their system
provider and now unsure of actually what they had ordered,
their solicitors called Fish.Net in to assess the situation.
Some specialist investigation work revealed not only
was documentation and specification of the membership
system weak, but there was a significant amount of unexpected
(dubious) files being stored by the supplier - grounds
for immediate termination of the contract.
However, the Society had invested a fair amount of
money already in the system, and were not in a position
to cancel and start again elsewhere. With the aid of
Fish.Net, a handover document was generated, to clarify
the functionality required, and to specify an approval
process for handover. Fish.Net also made clear that
the Society should ensure they got possession of all
of the original source materials so that if further
developments were required they could proceed without
the original supplier. All this provided the Society
with the negotiation tools they needed to keep going
with the project with their original supplier.
ensure that you are clear what you are ordering. If
you know the way you want things to work and don't know
how to write a specification document (or can't make
sense of the one the supplier has written) then get
outside professional advice. It's always cheaper to
sort it out before the contracts starts.
A laptop had been unable to connect to the network. After deciding a 'dead' network card but with a client
desperate to work on some documents, a workaround was
set up by connecting wirelessly to someone else in the
building, (another company in an office a few doors
down) using their connection to the Internet, and making
a Virtual Private Network (VPN) back in to the client's
network. We should point out this was disabled soon
afterwards, and the other company notified of their
promiscuous wireless network which was letting laptops
from within the building connect to them.
Never use an out of the box configuration for wireless
equipment and always use a properly configured firewall.
Some of our clients include:
Frenkel Topping forensic accountants were holding their
annual 'Business Services' day for their clients, and
asked Fish.Net to provide one of the sessions. A presentation
on various aspects of the Internet and business communication
was warmly received. The event was held at the Bridgewater
Hall, a venue that Fish.Net's Managing Director Chris
Paterson is more used to singing in!
Fish.Net - on behalf of Greater Manchester Business
Innovation Centre - provided a series of independent
seminars to small and medium businesses on Telematics
in Business as part of European funding to help local
companies become aware of technological innovations.
Fish.Net's relaxed and knowledgeable presentation was
highly assessed by the various audiences.
Effective Internet Marketing has been a successful
seminar subject, commissioned originally by Manchester
Chamber of Commerce and repeated throughout various
North West Chambers. Audiences have appreciated topics
such as websites - the Good, the Bad, the Ineffective
- understanding how to assess websites and potential